So That Happened

[la_samtyr]

Yesterday morning, I went to go online and discovered that my computer connection. "Internet outage", the recording claimed. I shrugged, figuring it would be soon resolved. Hint: It wasn't.

Multiple calls gave no new reply, which was... weird. Between calls and running errands, I was still offline at 6pm. I figured I would just sleep on it and start fresh this morning -- though I was severely annoyed by this point (ok, ok -- I was in a state of major pissoff) and when I woke up this morning, nothing had changed. A few more calls to the main line resulted in the same recording, so I finally called a repair tech for help.

To make a long story short, apparently when I logged off around 1am om March 1st, the "service" suddenly decided it no longer recognized my computer as a customer. (I've had the same service/provider for over 10 years at the same address, so wtf-ever, computer weirdness). It took awhile, and the tech had to set up a "new" account and do a hard reset, but I am back online!

And yes, I was very nice and patient with the tech. Having spent a few years in fast food/retail/customer service back in the day, I know just what they deal with and I try to cut them a break. In my very humble opinion, everyone should spend a few years working those jobs -- they'd learn a. lot.

Comments

[ysilme]

I'm glad the issue was resolved eventually, although I really understand your frustration. *hugs*

In my very humble opinion, everyone should spend a few years working those jobs -- they'd learn a. lot.
I couldn't agree more, I'm sharing this experience!

[la_samtyr]

Yeah, I worked the other side of the counter quite a bit. You learn an awful about people that way.

[erulissedances]

Oh dear, what a mess. I'm so glad you got it straightened out and resolved.

- Erulisse (one L)

[la_samtyr]

Yeah, sometimes you just have to wonder about these computer glitches. I mean, seriously? ::shakes head:: Oh well...

[spiced_wine]

Having spent a few years in fast food/retail/customer service back in the day, I know just what they deal with and I try to cut them a break. In my very humble opinion, everyone should spend a few years working those jobs -- they'd learn a. lot.

Yes, I completely agree.

I’m glad it was sorted for you.

[la_samtyr]

Working 'the other side of the counter' should be required -- somehow. Maybe part of education?

I am so glad to be back online! :)

[spiced_wine]

Yes and not for just a day or a week, either.

I’m so glad you’re back online, too 🫂

[shirebound]

Goodness, who would ever think that such an issue could happen? I'm glad to hear that you're back online.

[la_samtyr]

Computer weirdness is the worst. ::shakes head:: I mean, I could understand it if I had moved or something but this was just *weird*. :/

I am definitely relived to be back online.

[cairistiona]

I did customer service work at a health insurance company waaaay back in the day, and boy, did it teach me how not to treat people who are trying to help you. Yikes. I think that job led to me hating talking on the phone to this day.

Glad you got your internet sorted.

[la_samtyr]

Oh yikes! That must have been a majorly stressful job. :(

My hatred of talking on the phone steams from having my cousin call me at all hours when she was "high" and she would *keep talking* for literal hours! Also, my mom had dementia and if I took "too long" doing whatever, she would call anyone she could think of to "find me and make sure I was ok and come home right now." *SIGH*